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Customer Service

 

FAQs

Are Products Authentic?
- Yes. Rich Pearl works with credible companies and reputable authenticators. All merchandise is authenticated before being sold.

Do you accept returns?
- ALL SALES ARE FINAL. Please carefully review images and product descriptions prior to purchasing. 

How long is Standard Shipping?
- Please allow 5-7 business days for your order to be processed and shipped.
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For all other questions, please allow up to 24 hours for response.
Customer service is available 24/7 through our website chat.